Version 2026-11-06
These terms govern the purchase and use of the Exhibify VR Basic and Premium yearly plans bought on this website. You accept them by ticking the box on the purchase form, before paying. How we handle your data is explained in the purchase data protection information.
1. Who we are
- Exhibify VR is a service of ITGALLERY SOLUTIONS SLU, tax ID (NIF) B76238153, with registered address at Calle Horno de Cal 4, Portal B, 35019 Las Palmas de Gran Canaria (Spain).
- For any question: hello@exhibify.net.
2. What each plan includes
- It lets you create, set up and publish virtual exhibitions on Exhibify VR while the plan is active.
- The limits of each plan (users, exhibitions and artworks) are the ones shown on the purchase page when you buy: today, 2 users, 10 exhibitions and up to 200 artworks on Basic, and 3 users, 30 exhibitions and up to 500 artworks on Premium.
- The space per exhibition mentioned on the website (around 1,000 m² on Basic and around 2,000 m² on Premium) is a guide: it is not a limit of the plan.
- The users include yours. For now, we add the others for you: write to us with their name and email.
- An email that already has an active account cannot be used for another purchase. If you already have Exhibify VR and want a yearly plan, write to us.
3. How to buy
- You fill in the purchase form, accept these terms and go on to the Stripe payment page.
- The first payment can only be made by card.
- Once the payment is confirmed, we prepare your space with your first exhibition and send the purchase email a link to choose your password and log in.
- If the payment is not completed, nothing is charged. Unpaid requests are deleted after 7 days.
- The purchase can be made in Spanish, English or Brazilian Portuguese, depending on the language of the page.
- We keep the version of these terms you accept and the date you accept them. If you want a copy, write to us.
4. Length and automatic renewal
- The plan lasts one year from the moment the payment is confirmed.
- It renews automatically every year, for another year, and is charged in advance to the same card, until you cancel it (section 7).
- We email you before each renewal, with the date and the amount.
- If we change the price of the plan, we let you know at least 30 days before the renewal it applies to, and you can cancel at no cost as explained in section 7, at least 15 days before that renewal.
5. Price, taxes and payment
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The price is the one shown on the purchase page and on the payment page, for one year.
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The prices we publish do not include taxes: they are added when you pay, depending on where you are.
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You are charged in the currency you choose among those offered on the purchase form: euros (EUR) or US dollars (USD). With a billing address in the Canary Islands, for now you are charged only in euros. Renewals are charged in the same currency.
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You pay by card through Stripe. We never see or store your card details: Stripe keeps them to charge the renewals.
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Taxes depend on where you are:
- in the Canary Islands, the current IGIC is charged;
- businesses and professionals in mainland Spain and the Balearic Islands are not charged tax, under the reverse charge mechanism;
- outside Spain, the purchase is exempt.
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Businesses and professionals in Spain must provide their tax ID (NIF).
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Every charge has its invoice, with the billing details of the purchase, in the EXB26/ series. For now it is not sent automatically by email: if you need it, write to us.
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If your card expires or a renewal payment fails, we email you and send you a link to change it. Stripe tries the charge again over a few days and you can keep using the plan in the meantime. If it still cannot be charged, the plan ends (section 8).
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If the same thing is charged twice by mistake, we refund the extra charge.
6. Changing plans
- To move from Basic to Premium or from Premium to Basic, write to us at hello@exhibify.net. Before making the change, we will tell you when it applies and what is charged or adjusted, and we will make it once you confirm.
7. Cancellation
- To cancel the plan, write to hello@exhibify.net at least 15 days before the renewal date. We will confirm the cancellation by email.
- The plan stays active until the end of the paid year and you are not charged again.
- If you let us know less than 15 days before, that renewal is charged and the plan ends at the end of that year, with no further charges.
- The unused part of the year is not refunded.
8. End of the plan
- The plan ends at the end of the paid year if you have cancelled it, or if the renewal cannot be charged.
- When it ends, the license is deactivated: you can no longer log in to Exhibify VR or edit the exhibitions.
- Published exhibitions stay visible after the license is deactivated, until they are deleted manually.
- If you want to keep using Exhibify VR afterwards, write to us.
9. Start of the service and withdrawal
Exhibify VR is a digital service that starts as soon as the payment is confirmed. When you buy, you expressly ask for it to start straight away.
10. Your account and your content
- The account is personal. Each user keeps their password safe and does not share it.
- The artworks, images and texts you upload remain yours. We only use them to provide the service and show your exhibitions.
- You are responsible for holding the rights to what you upload and for making sure it does not break the law or anyone else’s rights.
- If you see something in a published exhibition that you believe is unlawful, let us know at hello@exhibify.net with the exhibition link and the reason. We will review it and, if appropriate, remove it and let the person who published it know, explaining why.
- If an account repeatedly publishes unlawful content or misuses the service, we may deactivate it.
11. How the service works
- We do what is reasonable to keep Exhibify VR working all year, although there may be short interruptions for maintenance or for reasons beyond our control.
- If an interruption on our side keeps you from using the plan for a long time, write to us and we will make up for it.
12. Changes to these terms
- Each purchase is governed by the version of these terms you accept when you make it.
- If we change them, we let you know at least 30 days before the renewal they apply to. If you do not agree, you can cancel the plan at no cost as explained in section 7, at least 15 days before that renewal.
13. Governing law and complaints
- These terms are governed by Spanish law.
- If you buy as a consumer, the courts of your place of residence have jurisdiction; in all other cases, the courts of Las Palmas de Gran Canaria.
- If you have a complaint, write to us at hello@exhibify.net: we will try to resolve it directly.
14. Contact
For any question about the yearly plans, write to us at hello@exhibify.net.